CONTACT US

Customer Service

From your first application to your final payment, we’re committed to helping you every step of the way. Our 100% U.S. based Ascent Customer Service team is here for you.

877-216-0876 Toll-free

Monday - Thursday 6:00AM - 6:00PM & Friday - Saturday 7:00AM - 4:00PM (PST)

Ascent Funding, LLC
501 W. Broadway Ste. A150
San Diego
CA 92101

Leave us a Message

For Application Status

Please log into your online account at my.ascentstudentloans.com.

NOTE: We cannot provide personal or application status information via chat, email or online form.

For Business & School Partnerships

For schools and partners interested in learning more about our Ascent Student Loans, including eligibility requirements, please email our Business Development Team at [email protected].

For More Information

See our brochure for Academic Year 2019-2020

For Payments or Postponement

For questions about an existing loan, such as payment, deferment or forbearance information, please contact the loan servicer:

For loans before May 17, 2019, contact University Accounting Service
800-999-6227 Toll-free
Monday – Friday 7:00AM – 5:00PM CST
Email UAS
uasecho.com
University Accounting Service, LLC
P.O. Box 5865
Carol Stream
IL 60197-5865

For loans after May 17, 2019, contact Launch Servicing
877-354-2629 Toll-free
Monday – Sunday 8:00AM – 5:00PM CST
[email protected]
launchservicing.com
Launch Servicing, LLC
P.O. BOX 91910
Sioux Falls
SD 57109-1910