From your first application to your final payment, we’re committed to helping you every step of the way. Our 100% U.S. based Ascent Customer Service team is here for you.
Please log into your online account at my.ascentstudentloans.com.
NOTE: We cannot provide personal or application status information via chat, email or online form.
For schools and partners interested in learning more about our Ascent Student Loans, including eligibility requirements, please email our Business Development Team at [email protected].
See our brochure for Academic Year 2019-2020
For questions about an existing loan, such as payment, deferment or forbearance information, please contact the loan servicer:
For loans before May 17, 2019, contact University Accounting Service
Monday – Friday 7:00AM – 5:00PM CST
University Accounting Service, LLC
P.O. Box 5865
For loans after May 17, 2019, contact Launch Servicing
Monday – Sunday 8:00AM – 5:00PM CST
Launch Servicing, LLC
P.O. BOX 91910