Contact Information

CONTACT US

For Application Status

For loan application status, please log into your online account at my.ascentstudentloans.com.

NOTE: We cannot provide personal or application status information via chat, email or online form.

 

For Payments & Deferments

If you have questions about an existing loan, such as payment or forbearance information, please contact the loan servicer, University Accounting Service, at 800-999-6227 or visit: uasecho.com.
University Accounting Service, LLC
PO Box 5865
Carol Stream, IL 60197-5865

 

For Business & School Partnerships

For schools and partners interested in learning more about our Ascent Student Loans, including eligibility requirements, please email our Business Development Team at [email protected].

 

For More Information

Please click the button below to download our Ascent Student Loan brochure.
Download Brochure

For Customer Service

Call 877-216-0876 toll-free, Monday – Friday from 7:00AM to 4:00PM (PST) or email us at [email protected] or use the form below.  Please include your phone number and best time to reach you.

NOTE:  For loan application status, please log into your online account at my.ascentstudentloans.com.